White paper

Why Banks in Kenya are failing Gen Z


This whitepaper explores the challenges Kenyan banks face in meeting the needs of Generation Z, a tech-savvy, digital-first demographic that is reshaping the landscape of financial services. The study delves into the misalignment between traditional banking models and the preferences of Gen Z, highlighting the competitive threat posed …

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banks failure

About the author


Yannick Lefang & Sandra B. Otieno

Founder & CEO, Kasi Insight