This is a thought-provoking Trendsetter Series webinar held on February 23, 2021. The session, led by a distinguished executive in Africa, delved into the pandemic's impact on the future of work, exploring key facets. The webinar examined the metamorphosis of AVON amidst the pandemic, uncovering how this unprecedented period shaped the organization's trajectory. It navigated the concept of the 'new normal' and offered insights into maintaining productivity in evolving work environments. Moreover, the discussion highlighted client service during the pandemic and the invaluable lessons to be gleaned from these experiences.The session reflected on COVID-19 as a 'mixed blessing,' offering both challenges and opportunities for businesses. Although the live event has concluded, you can still access these valuable insights shared by an esteemed industry leader. Stay tuned for future Trendsetter Series events unraveling critical topics shaping Africa's business landscape.