Consumer satisfaction is key to thrive in South Africa’s banking industry.

bank1

According to Kasi Insight's Banking in South Africa Tracker, Nedbank and Ecobank are leading the pack and are tied for the first position as the best banks in South Africa. Their positive NPS scores set them apart from the other banks that have negative NPS scores.NPS is calculated based …

This content is premium. Already a subscriber? Log in

Please subscribe and get a 30 day free trial to read the full article.

Monthly Subscription

$29.99

Continue

Yearly Subscription

$329.99

Continue

Recent posts

See all

Alison Okatch

Africa's next crypto growth opportunity isn't awareness but consumer confidence

Enos Mulongo

Africa's Crypto Leaders Are Emerging, But Market Dominance Is Far From Uniform

Alison Okatch

Africa's crypto market is evolving from speculation into financial infrastructure, laying the foundation for long-term adoption

Subscribe to our free newsletter